FREQUENTLY ASKED QUESTIONS (F.A.Q)

FIT/SIZE

If you aren't certain about how to properly take your measurements to ensure you are ordering the correct size please consult the 'Taking Your Own Measurements' guide we have created to teach you how to do this.

ORDERING DIRECTLY

If you wish to order directly by phone please contact us at:1-613-624-5201 Monday to Friday: 8:00 a.m. to 4:00 p.m. (EST)

SHOWROOM

All Paddye Mann clothing is designed and made in-house at 156 MacFarlane Street in Pakenham, Ontario. Only select items are being made for the online shop. If you are in the area (or up for a scenic drive) and curious about Paddye Mann's offerings, an in-person visit is a must! For further information about the studio/shop please visit the ABOUT page. 

EXCHANGE/RETURNS

We do not offer a return or exchange policy on any products available on our website. You are always welcome to contact us for any questions at clothing@paddyemann.com or by phone at 1-613-624-5201 to discuss.

DAMAGE

The utmost care is taken when packaging and shipping items. All clothing is photographed and placed in cotton cloth bags before being carefully packed up for shipping. Please inspect your order upon reception and contact us at clothing@paddymann.com or via phone at 1-613-624-5201 immediately if the item is defective, damaged so that we can evaluate the issue and make it right.

CURRENCY/TAXES

All prices are displayed in Canadian dollars and all transactions will be processed in the Canadian dollar equivalent. Paddye Mann Clothing is required to collect sales tax on items sold within Canada. Taxes are charged at the Federal/Provincial rates applicable to the delivery point. If the items are being shipped to British Columbia the applicable tax rate would be 12%.

No taxes will be charged on orders shipping to the United States or Overseas. Any duties and taxes charged at custom when shipping outside of Canada will be the buyer's responsibility.